de-youth.com which is powered by shopify.com, uses secure processing called SSL Encryption Technology, which is the industry standard. SSL (Secure Sockets Layer) is a protocol developed for the transmission of private information over the Internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the Internet.
A sales tax of 6.5% is charged to all orders placed within Texas.
Yes, we may process an exchange as long as it is process within 7 days of the package delivery date. If the product you received did not fit to your liking you may exchange it for a new size. In the event the new size you would like is not in stock, you may exchange your order for another product of the same value.
Please be aware that you assume all risks and shipping costs associated with processing a refund. DE-YOUTH does not provide return labels and is not liable for a refund in the event your package is lost by a third party carrier during shipment to our location for return processing.
We do not accept exchanges that have not been pre-approved, please be sure to contact us with your order # before sending in your package so that we may verify the correct information for delivery. Packages sent without approval will be returned back to the original address and no exchange will be processed.
We accept returns for store credit only as long as they are processed within 14 days of the package delivery date. You will receive store credit via a MENACE gift card, we do not process cash returns. Please contact us with your order # so that we may begin the return process. Items must be in the same condition they are received. If upon inspection we notice an item seems to have been worn other than to try it on we will not accept the return and ship the item back.
Please be aware that you assume all risks and shipping costs associated with processing a refund. MENACE does not provide return labels and is not liable for a refund in the event your package is lost by a third party carrier during shipment to our location for return processing.
We do not accept returns that have not been pre-approved, please be sure to contact us with your order # before sending in your package so that we may verify the correct information for delivery. Packages sent without approval will be returned back to the original address and no return will be processed.
Sale items are final and may not be exchanged or returned.
Due to the nature of our fulfillment process, we may not cancel orders once they have been placed. If you would like a refund then we can process a return once items are in your possession, keep in mind that we do not provide labels for a return. Please be sure of the items in your cart before checking out.
If the item you have received has any defects or is damaged please contact us immediately and we will figure out the best solution for you right away.
Please allow 2-4 days for processing and handling. During high-volume times shipping may be delayed to 1-2 weeks, however, we try our best to get items to you in a timely manner.
Orders from western parts of the United States can expect to have their package arrive within 1-2 business days once an item has been shipped. Orders from eastern parts of the United States can expect to have their package arrive within 2-3 business days once an item has been shipped.
International orders can expect their package to arrive within 1-2 weeks of shipment.
We reserve the right to limit the quantity of products we supply. While we make every effort to only display items that are currently in stock and available to ship, there may be instances from time-to-time where we run out of stock of a particular product. In these instances your order will be canceled and a member of our customer service team will notify you. Items in your shopping cart are not reserved and may be purchased by other customers.
We have made every effort to display the most accurate colors of our products. Depending on your monitor, we cannot guarantee that your monitors display of any color will be accurate.
Any questions or concerns pertaining your order, product availability or shipping rates please contact us via email firstname.lastname@example.org